Wall Street Journal Bestseller From the acclaimed author of Turn the Ship Around , former US Navy Captain David Marquet, comes a radical new playbook for empowering your team to make better decisions and take greater ownership.
You might imagine that an effective leader is someone who makes quick, intelligent decisions, gives inspiring speeches, and issues clear orders to their team so they can execute a plan to achieve your organizations goals.
Unfortunately, David Marquet argues, thats an outdated model of leadership that just doesnt work anymore.
As a leader in todays networked, information-dense business climate, you dont have full visibility into your organization or the ground reality of your operating environment.
In order to harness the eyes, ears, and minds of your people, you need to foster a climate of collaborative experimentation that encourages people to speak up when they notice problems and work together to identify and test solutions.
Too many leaders fall in love with the sound of their own voice, and wind up dictating plans and digging in their heels when problems begin to emerge.
Even when you want to be a more collaborative leader, you can undermine your own efforts by defaulting to command-and-control language weve inherited from the industrial era.
Its time to ditch the industrial age playbook of leadership.
In Leadership is Language, youll learn how choosing your words can dramatically improve decision-making and execution on your team.
Marquet outlines six plays for all leaders, anchored in how you use language: - Control the clock, dont obey the clock: Pre-plan decision points and give your people the tools they need to hit pause on a plan of action if they notice something wrong.
- Collaborate, dont coerce: As the leader, you should be the last one to offer your opinion.
Rather than locking your team into binary responses (Is this a good plan?), allow them to answer on a scale (How confident are you about this plan?) - Commit, dont comply: Rather than expect your team to comply with specific directions, explain your overall goals, and get their commitment to achieving it one piece at a time.
- Complete, not continue: If every day feels like a repetition of the last, youre doing something wrong.
Articulate concrete plans with a start and end date to align your team.
- Improve, dont prove: Ask your people to improve on plans and processes, rather than prove that they can meet fixed goa.
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