When words collide: resolving insurance coverage and claims disputes, paperback/william c. wilson jr

Written by Bill Wilson, the U.

s foremost authority on insurance policy language: Practical and entertaining guide to understanding insurance policies.

The culmination of a legendary career that stretches over six decades.

Learn from the actual stories of thousands of real-life claims.

Learn a rock-solid foundation to anchor your technical insurance knowledge.

There is simply no substitute for experience, and in this book, Bill distills 50+ years of insurance experience, shared with the love of an educator.

Nothing destroys your customers trust more than a bad claims experience.

If youre an agent, you sell promises.

Promises that somebody else (a claims adjuster) has to deliver on.

That puts you in a tough situation.

This book will pay for itself many times over if it helps you save a single client, and its going to save you many customers over the years.

Decades of deep, technical insurance experience distilled into a simple book Its like having a mentor who is a world-class technical expert, and at the same time, a passionate and dedicated educator.

Chock full of practical examples.

This is not a theoretical manual; its a deeply practical, interesting, and entertaining read that will be useful for decades to come.